ck899 Terms and Conditions

1 Definitions and Interpretation

The following terms carry specific meanings throughout these Terms:

• "Platform" refers to the ck899 website, mobile version, and all related services.
• "User" or "You" refers to any person registered on the platform.
• "Account" refers to a user's personal profile on the platform.
• "Bonus" refers to any promotional reward or additional funds provided by ck899.
• "Betting Funds" refers to both deposited money and funds received as bonuses in the account.
• "Turnover" or "Wagering" refers to completing a specified amount of betting activity before withdrawing a bonus.

2 Eligibility and Age Requirements

To open an account and use the services at ck899, the following eligibility criteria must be met:

• You must be at least 21 years of age.
• You must be of sound mind and full legal capacity.
• Only one account per person is allowed — creating multiple accounts is strictly prohibited.
• All information provided during account creation must be truthful, accurate, and complete.
• Using the platform must be lawful under your local laws.

If we find that a user has opened an account using false information, ck899 reserves the right to immediately terminate that account.

3 Account Registration and Security

3.1 Registration Process

To create an account at ck899, you must provide your correct name, contact details, and identity documents. Each person may operate only one account.

3.2 Account Security

It is entirely your responsibility to keep your account password and login details confidential. Do not share this information with third parties. If you notice any suspicious activity, notify our support team immediately.

3.3 Identity Verification (KYC)

ck899 may request identity verification documents at any time. Failure to provide documents on time may result in the account being suspended or closed and withdrawals being placed on hold.

4 Deposit and Withdrawal Policy

4.1 Deposit Methods and Limits

ck899 currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, Islami Bank, BRAC Bank).

• Minimum deposit amount: ৳100 (for each method).
• Deposit amounts are credited to the account instantly.
• The correct reference number must be used when making a deposit.

4.2 Withdrawal Policy

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 5–30 minutes.
• Identity verification must be completed before submitting a withdrawal request.
• The required wagering conditions must be met before withdrawing bonus funds.
• Withdrawals can only be made using the same method used for the deposit.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000.

• Example: Deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000.
• Example: Deposit ৳12,000 and receive a maximum bonus of ৳10,000 — total balance ৳22,000.

5.2 Wagering Requirements

Before withdrawing a bonus, you must complete betting worth 15 times the bonus amount (wagering is calculated on the bonus amount only, not on deposit + bonus).

5.3 General Bonus Policy

• Each bonus offer has its own validity period and conditions.
• The same bonus cannot be claimed more than once from a single account.
• ck899 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If evidence of bonus abuse or fraud is found, the bonus will be forfeited.

6 Betting Rules

6.1 Betting Acceptance

The ck899 platform hosts various types of betting activities, including sports betting and casino games. All betting activities will be settled according to the applicable rules.

6.2 Right to Cancel Bets

ck899 reserves the right to cancel or review bets in the following circumstances:

• If incorrect odds are displayed due to a technical error or system failure.
• If event information is proven to have been incorrect or incomplete.
• If a bet is suspected of having been placed fraudulently.

6.3 Responsible Betting

ck899 takes responsible betting very seriously. The platform offers various protective measures including deposit limits and self-exclusion. For more details, please visit our Responsible Gaming page.

7 Prohibited Activities

The following activities are strictly prohibited on the ck899 platform:

• Creating or operating multiple accounts.
• Using a false identity or creating an account using another person's identity.
• Abusing the bonus system or claiming the same bonus more than once.
• Attempting to interfere with or modify the platform's software or systems.
• Conducting money laundering or other illegal financial activities.
• Using automated software, bots, or other technologies to place artificial bets.
• Coordinating betting schemes with other users to defraud the system.

In the event of a violation of these prohibitions, the account will be immediately closed and all bonuses and winnings may be forfeited.

8 Privacy and Data Protection

ck899 places the highest importance on protecting your personal information. We use SSL encryption technology to keep all your data secure.

• Your personal information will not be sold to third parties.
• Information will be used only for service improvement, identity verification, and fulfilling legal obligations.
• For more details, please read our Privacy Policy page.

9 Intellectual Property

All content on the ck899 platform — logos, designs, software, text, graphics, and other elements — is the exclusive property of ck899 and is protected by applicable intellectual property laws.

• No content from the platform may be copied, distributed, or republished without prior permission.
• Content from game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) is governed by their own respective licenses.

10 Limitation of Liability

ck899 is not liable for the following:

• Losses in betting due to internet disconnection or technical errors.
• Losses resulting from a user sharing their own login details with others.
• Delays or errors in third-party payment services.
• The responsibility of verifying whether conducting betting activities is lawful in the user's jurisdiction.

Casino betting is for entertainment purposes and should not be considered a source of financial income. The risk of loss is always present.

11 Account Closure and Suspension

11.1 Closure at User's Request

You may contact our support team at any time to request closure of your account. Pending bets must be settled and withdrawals completed before closure.

11.2 Closure at ck899's Initiative

ck899 may close an account without prior notice in the following cases:

• Serious violation of these Terms.
• Evidence of fraudulent or deceptive activity.
• Providing false identity information.
• Legal or regulatory reasons.

12 Dispute Resolution

If you have any objection regarding an account transaction or betting settlement, please contact our customer support team first. In the event of a dispute, ck899's system logs and records will be considered as conclusive evidence.

• Deadline for raising an objection: within 30 days of the relevant event or transaction.
• The support team will review the objection and respond within a reasonable time.

13 Changes and Updates

ck899 reserves the right to modify these Terms at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after a change constitutes acceptance of the updated Terms.

It is the user's responsibility to check this page regularly. The date of the latest update will always be displayed at the top of this page.

14 Contact and Support

If you have any questions or need clarification about these Terms, please contact our support team:

• Live Chat: 24 hours a day, 7 days a week.
• Email: [email protected]
• Support is available in both Bengali and English.